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Contaz
Group Of Companies Our Quality Policy
Our most significant principle is to give and to produce services
with either classical or contemporary transportation methods
in all transportation branches in the most secure way according
to the requirements of our customers with the purpose of satisfying
their necessities and expectations, together with our entire
staff, suppliers and equipment, applying the experience, skill
and care of our Group, in the shortest time and for the lowest
costs.
While we present and produce these services, our target is
to apply the standards of our Quality Management System continuously,
completely and timely. While improving our targets for increasing
the customer satisfaction , we undertake to conform to our
service processes, to monitor their improvement continuously
in order to obtain their effectiveness, to correct either
malfunctioned on deemed to be malfunctioned sections immediately.
The training of our staff will continue in all levels of our
Group, for all activities that generate added value, focused
on continuous development with the purpose of increasing the
knowledge mass of the company staff in matters of Quality
Management System and the development of system performance,
the effective management of the work processes and the realization
of our targets. Necessary staffs, facilities and resources,
for obtaining the effective quality management, are to be
kept ready to use.
Contaz
Group of Companies is concerned about the happiness and work
satisfaction of its staff as well as of its customers, it
is aware that qualified services are due to institutions and
persons, who work and serve happily. Besides, it believes
that the securing and maintaining of the confidence of its
customers, staff and suppliers as well as of the society in
which it is active, is an inevitable element for the growth
of the Group and the continuity of its success. We will decisively
act in conformity with the standards of our principles in
order to deserve this confidence.
Sadi PENCAP
Chairman
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